Doosra Systems Status

Welcome to the Doosra System Status page!
Here you will find real-time information about status of our services.
Overall StatusOperational

Incident Updates

  • 6th Sept 2022 - 17:45 PM
    The SMS and call service disruption has been resolved and is live again.
  • 6th Sept 2022 - 17:10 PM
    We are facing an issue affecting our SMS and call services. The tech team is troubleshooting the problem and we should have an update shortly.
  • 29th June 2022 - 9:00 PM - 10:00 PM
    We've scheduled an important maintenance activity to optimise and improve overall system performance. During this maintenance window, there will be partial outage of the message delivery system.
  • 11th June 2022 - 9:00 PM - 11:59 PM
    We've scheduled an important maintenance activity to optimise and improve overall system performance. During this maintenance window, there will be partial outage of the message delivery system.
  • 30th May 2022 - 12:00 PM
    The SMS service disruption has been resolved and is live again.
  • 23rd May 2022 - 10:30 PM
    We are facing an issue resulting in SMS's not working intermittently. The tech team is troubleshooting the problem and we should have an update shortly.
  • 12th May 2022 - 5:30 PM
    The SMS service disruption has been resolved and is live again.
  • 12th May 2022 - 4:30 PM
    We are facing an issue resulting in only SMS's not working intermittently. The tech team is troubleshooting the problem and we should have an update shortly.
  • 25th April 2022 - 4:20 PM
    The SMS service disruption has been resolved and is live again.
  • 25th April 2022 - 3:16 PM
    We are facing an issue resulting in only SMS's not working intermittently. The tech team is troubleshooting the problem and we should have an update shortly.
  • 19th March 2022 - 9:43 AM - 14:00 PM
    The incoming calls service disruption has been resolved and services are live again. We apologize for the long disruption period and are taking measures to avoid such a scenario in the future.
  • 4th March 2022 - 11:00 AM - 20:30 PM
    The SMS service disruption has been resolved and is live again. The service was down between 11:00 AM - 20:30 PM IST. We apologise for the long disruption period and are taking measures to avoid such a scenario in the future. Your patience is much appreciated.
  • 3rd March 2022 - 11:23 AM to 11:44 AM
    We were facing an issue with messages between 11:23 AM to 11:44 AM, the issue has been rectified and messages on the Doosra app are now operational.
  • 28th February 2022 - 11:15 AM to 11:27 AM
    We were facing an issue with messages between 11:15 AM to 11:27 AM, the issue has been rectified and messages on the Doosra app are now operational.
  • 10th February 2022 - 11:05 AM to 11:28 AM
    We were facing an issue with messages between 11:05 AM to 11:28 AM, the issue has been rectified and messages on the Doosra app are now operational.
  • 23rd January 2022 - 13:06 PM
    Messages on the Doosra app are now operational.
  • 23rd January 2022 - 12:46 PM
    We are facing an issue resulting in only SMS's not working intermittently. The tech team is troubleshooting the problem and we should have an update shortly.
  • 17th December 2021 - 14:04 PM
    Messages on the Doosra app are now operational.
  • 17th December 2021 - 13:51 PM
    We are facing an issue resulting in only SMS's not working intermittently. The tech team is troubleshooting the problem and we should have an update shortly.
  • 19th November 2021 - 17:55 PM
    Messages on the Doosra app are now operational.
  • 19th November 2021 - 17:34 PM
    We are facing an issue resulting in only SMS's not working intermittently. The tech team is troubleshooting the problem and we should have an update shortly.
  • 16th November 2021 - 18:47 PM
    Messages on the Doosra app are now operational.
  • 16th November 2021 - 18:17 PM
    We are facing an issue resulting in only SMS's not working intermittently. The tech team is troubleshooting the problem and we should have an update shortly.
  • 6th October 2021 - 18:00 PM
    Payment issues have been resolved.
  • 30th September 2021 - 20:30 PM
    We are facing intermittent issues with our payment vendor which may result in a few of you seeing a no-response after payment. However, your payment is reaching us and you can access your account by refreshing the page or logging in, in case you closed the page or app. We are working on resolving this and will update this page soon.
  • 21st July 2021 - 21:42 PM
    The App and Web Account Management pages are now online. Apologies for any inconvenience caused by this.
  • 21st July 2021 - 18:40 PM
    We are facing an issue resulting in the App and Web Account Management pages not working intermittently. The tech team is troubleshooting the problem and we should have an update shortly.
  • 21st July 2021 - 11:45 AM
    The App and Web Account Management pages are now online. Apologies for any inconvenience caused by this.
  • 21st July 2021 - 11:00 AM
    We are facing an issue resulting in the App and Web Account Management pages not working intermittently. The tech team is troubleshooting the problem and we should have an update shortly.
  • 29th June 2021 - 23:00 PM IST - 23:59 PM IST
    We are performing a routine maintenance on our systems to ensure better service for you. Doosra services may be affected during this time. Apologies for any inconvenience caused by this.

    Update: We are operational, thank you for your patience.
  • 23rd June 2021 - 16:00 PM IST
    Transfer of invite rewards via UPI has been fixed.
  • 23rd June 2021 - 13:00 PM IST
    There's an intermittent issue at our payment partners end due to which UPI processing payouts are being delayed. We have escalated this to them and they are working on it. Invite rewards transferred via UPI may not work till this is fixed. We will keep you posted on this. Your invite bonus is safe with us!
  • 14th June 2021 - 23:20 PM IST
    Messages on the Doosra app are now operational.
  • 14th June 2021 - 22:30 PM IST
    We are facing an issue resulting in only SMS's not working intermittently. The tech team is troubleshooting the problem and we should have an update shortly.
  • 10th June 2021 - 19:30 PM IST
    Messages on the Doosra app are now operational.
  • 10th June 2021 - 19:10 PM IST
    We are facing an issue resulting in only SMS's not working intermittently. The tech team is troubleshooting the problem and we should have an update shortly.
  • 10th June 2021 - 00:00 AM IST
    Messages on the Doosra app are now operational.
  • 9th June 2021 - 10:00 PM IST
    Routine Maintenance: You may see some disruption to the Doosra SMS services from 10PM today to midnight. We will update this page if services are resumed earlier. Thank you for your patience.
  • 26th March 2021 - 16:26 PM IST
    Messages on the Doosra app are now operational.
  • 26th March 2021 - 15:40 PM IST
    We are facing an issue resulting in the messages not being delivered. The tech team is troubleshooting the problem and we should have an update shortly.
  • 20th March 2021 - 20:10 PM IST
    The Doosra app is now operational.
  • 20th March 2021 - 18:30 PM IST
    We are facing an issue resulting in the app not working intermittently. The tech infrastructure team is troubleshooting the problem and we should have an update shortly.
    Calls and messages to Doosra numbers are operational and should he visible once the app is restored. Please stay tuned.
  • 22nd Feb 2021 - 9:16 AM IST
    All systems, including the mobile app and Doosra web dashboard are now operational.
  • 22nd Feb 2021 - 6:15 AM IST
    We are facing an issue resulting in the app not working intermittently. The tech infrastructure team is troubleshooting the problem and we should have an update shortly.
  • 7th Jan 2021 - 13:45 PM IST
    All systems, including the mobile app and Doosra web dashboard are now operational.
    Root-cause analysis is being done and we should have a detailed update shortly.
  • 7th Jan 2021 - 10:58 AM IST:
    Issue has been identified and tech team is working on a resolution
  • 7th Jan 2021 - 7:00 AM IST:
    Multi-channel outage reported on both the mobile app and account dashboard