The Invisible Shield: Virtual Numbers Enhance Cybersecurity in Communicating with Businesses


In today's digital age, communication with businesses has become an integral part of our lives. Whether it's placing an online order, tracking a shipment, or seeking customer support, our interactions with businesses often involve sharing sensitive personal information. However, as the convenience of online communication has grown, so has the concern over cybersecurity and data privacy. In this landscape, virtual numbers have emerged as a powerful tool to enhance cybersecurity, preventing cyber attacks and unauthorized access in our interactions with businesses.

Let us consider the instance of 25-year-old Prerna, who orders food and clothing online on a regular basis. Almost every other day, Prerna receives calls from Swiggy, Zomato and Myntra, on her personal number. In addition to these companies, with whom she has shared her personal number, she also receives countless spam and phishing calls. And this happens because such e-commerce and food delivery companies could end up sharing her personal details, wittingly or unwittingly, with telemarketers and other potentially unsavoury entities.

The Vulnerabilities in Traditional Communication

Traditional methods of communication, such as sharing personal phone numbers or email addresses, have vulnerabilities that cybercriminals can exploit. Phone numbers and email addresses are often used as identifiers in various business transactions, making them valuable targets for malicious actors. Cyber attacks like phishing, identity theft, and SIM card swapping have demonstrated the potential risks associated with using personal contact information for business communication. In addition, businesses themselves are not immune to data breaches and cyber attacks. Once cybercriminals gain access to a business's communication channels, they can exploit the information to orchestrate fraud, gain unauthorised access, and compromise user accounts. This not only poses a threat to customers but also tarnishes the reputation of businesses that fail to adequately protect user data.

The Role of Virtual Numbers in Cybersecurity

Virtual numbers offer a unique solution to address these cybersecurity challenges. A virtual number is a temporary or secondary phone number that can be used for specific purposes, such as interacting with businesses. Unlike personal phone numbers, virtual numbers don't reveal the user's actual identity or location, adding an extra layer of security to communications. When a user communicates with a business using a virtual number, the personal contact information remains hidden. This means that even if a cybercriminal gains access to the virtual number, they would not be able to trace it back to the user's real identity. This greatly reduces the risk of targeted cyber attacks, identity theft, and unauthorised access. In Prerna’s case, when she purchased a virtual number from Doosra, and began sharing the same with all the companies she interacted with, she found her personal number getting fewer spam calls. As she reduced the use of her personal number for non-personal purposes, she found herself regaining her peace of mind, with Doosra blocking out all spam calls efficiently.  

Doosra: Elevating Virtual Numbers to Protect Communication

Among the pioneers in the realm of virtual numbers is Doosra, a forward-thinking virtual number provider. Doosra's innovative approach to cybersecurity is revolutionising the way individuals communicate with businesses. By offering users a secondary phone number for business and non-personal interactions, Doosra ensures that their personal information remains shielded from potential threats. Doosra's platform allows users to create virtual numbers quickly and effortlessly. These numbers can be customised based on specific needs, such as designating a number for e-commerce purchases or customer support inquiries. This flexibility empowers users to take control of their communication and data privacy.

Major Features of Doosra

One of the standout features of Doosra is its ability to set up automated responses for specific contacts or purposes. This not only streamlines communication but also adds an extra layer of security. Automated responses can deter cybercriminals from attempting to breach the user's virtual number since they won't receive the desired response. This proactive approach serves as a powerful deterrent against phishing attempts and fraudulent activities. Furthermore, Doosra's virtual numbers can be easily deactivated or disposed of when they are no longer needed. This dynamic feature prevents any long-term tracking or misuse of the virtual number, ensuring that users maintain control over their communication channels.

The rise of virtual numbers represents a paradigm shift in how individuals safeguard their personal information while engaging with businesses. No longer must users like Prerna compromise their data privacy to enjoy the convenience of online interactions. Virtual numbers empower users to take back control and establish a secure communication channel with businesses, without exposing their personal contact information. As businesses continue to adapt to the digital landscape, prioritising cybersecurity becomes paramount. Embracing virtual numbers as a standard practice in communication can enhance customer trust, protect sensitive information, and prevent potentially catastrophic consequences for your personal data.